RATES


 

FREE STUFF!

WE DO NOT CHARGE FOR EVALUATIONS, COST ESTIMATES,
OR IF THE DATA IS NOT RECOVERABLE! (exception – previously opened HDDs are subject to $100 estimation/attempt fee)

Free pickup in selected areas:
Vancouver,
North Vancouver,
Burnaby,
Coquitlam,
New Westminster,
Richmond,
Port Moody,
Surrey,
White Rock

You can opt for Rush or Super Rush service options if you feel that your case is time-sensitive. Those options allow you to prioritize your case higher above other less time-sensitive cases and get your precious files much faster. Check the full price list for details.

Issue

Rate

REGULAR Time frame

USB thumb drive or memory card with logical issues
(regular or monolithic drives): 

– Format message
– Lost/deleted files

From $200

2-5 business days

USB thumb drive or memory card with hardware issues
(regular drives only):

 – Controller issue
– PCB electronics issue
– Liquid damage
– Damaged pins
– Blocked access
– Not detected

From $350

7-14 business days

Monolithic USB thumb drive or memory card with hardware issues:

From $400

7-14 business days

SSD with logical issue:
– Lost/deleted files
– Lost partition
– Format message

From $400

5-10 business days

SSD with hardware issue:
 – Reading errors
– Firmware issues
– Liquid damage
– PCB issue
– Drive is locked or not detected

$900 Flat rate

8-14 business days

HDD logical issues:
 – Corrupted file system
– Format message
– Lost/deleted files
– Re-formatted partition

From $300

3-7 business days

HDD firmware issue:
– Spins up without any weird sounds
– Not detected by the operating system
– Detected but access is blocked
– Password protected
– Bad sectors
– Freezing or slow responding

From $500

3-7 business days

HDD hardware issue:
– Won’t start at all
– HDD starts with clicking, beeping sounds
– Spins up then stops
– Degraded motor or heads
– HDD Heads crash
– Clean-room recovery

From $900

7-10 business days

NAS, Server RAID:
– Disk array structure crash
– Lost partitions/files

$500 multiplied by the number of drives in the array

7-10 business days

Smartphones/Tablets logical issues: (Apple, Android, Win.Mobile)
– Lost/deleted files, messages, photos, etc.

From $500

3-8 business days

Smartphones/Tablets hardware issues: (Apple, Android, Win.Mobile)
– Firmware issues
– Liquid damaged
– Device won’t start/boot

From $550

7-14 business days